Our boat has been awarded Visit Britain’s ‘Good to Go’ certification. ‘Good to Go’ reassures visitors that appropriate Covid-19 Secure processes are in place and as a business we are ‘good to go’.
For more information – https://www.visitbritain.org/visitengland-partners-national-tourist-organisations-launch-industry-standard-uk-tourism
We have implemented the Government’s Covid-19 reopening guidance and understood Public Health England advice, carried out a Covid-19 risk assessment and that we’re always alerted to any change in Government Covid-19 guidelines.
We have enhanced cleaning measures in place particularly where high touch point areas are concerned.
We have hand sanitiser available on both decks aboard the vessel.
Should you have symptoms of Covid-19 as per government guidance, please do not travel.
Rest assured, we will be closely following current government guidance at all times.
The tour is a round-trip and you will disembark at Tower Bridge Quay where you joined the trip.
The boat trip will last 40-45 minutes.
On the day tickets prices are as follows:
Peak: Adults £27.00 Children £16.00 Senior £25.00
Off-Peak: Adults £24.00 Children £15.00 Senior £22.00
Our boat has heating within the interior lower deck. It does not have air conditioning as the vessel is not a new build but we have plenty of windows for fresh air.
Our top deck will always be open to customers to enjoy the amazing sights of London. However in the event of rain the performers will carry out the performance on the lower interior deck, which is fully enclosed with windows so you can also enjoy the sights of London on the Terrible Thames Tour.
As the Terrible Thames boat is not a new build we cannot offer step free access during our first year of operation. A wheelchair lift and accessible bathroom facilities are scheduled to be installed in year two. Please email us for our detailed accessibility information document.
Our boat has two decks. The upper deck is fully open-air with wonderful views. The lower interior deck is fully enclosed with windows to enjoy the sights on the Terrible Thames Tour.
Travelling in London can often be impacted by engineering works, strikes and other incidents on public transport that are out of our control.
Please allow as much time as possible to get to your booked tour time so you are not disappointed.
Gender neutral toilet facilities are available on the lower deck of the vessel.
We do not have cloakroom facilities for the Terrible Thames cruise.
There is an allocated space to store items such as prams/pushchairs and scooters on the lower deck only. These items are not permitted on the upper deck.
Our scheduled Terrible Thames cruise operates from Tower Bridge Quay (formerly St Katharine Pier) on the north bank of the Thames, east of Tower Bridge (in front of the Tower Hotel. Postcode – E1W 1LD. The pier is approximately 10 minutes walk from Tower Hill Underground Station.
There is no covered shelter on Tower Bridge Quay so please ensure you have appropriate attire to deal with the sometimes unpredictable English weather!
The tour is conducted by two actors, but unlike the Horrible Histories stage shows, they do not change into historical characters when telling the stories.
You will be meeting two characters on board the boat but unlike the Horrible Histories stage shows, the fast speed of the journey through constantly changing historical periods means the characters do not change into historical costumes
We have a limited embark and disembark period for each Terrible Thames cruise. You should arrive in good time in order to board the vessel promptly at the time on your ticket. If you are buying tickets at the ticket office, please allow some extra time to purchase.
We are working on exciting plans to introduce food and drink, so watch this space, but until then you are able to bring your own snacks and drinks onboard.
The closest car parks near Tower Bridge Quay are City Quay Car Park, E1W 1AE or London Thomas More Square, E1W 1YU. Online booking in advance is recommended. Just Park also has available spaces online in the immediate area of the pier which can be pre-booked online for your desired date.
All ages are welcome, but children under the age of 15 must be accompanied by an adult on board. Children aged 0-3 go free, if seated on the lap of a parent or guardian. However, please note the tour is best suited for children aged 5 and above.
We cannot predict passenger numbers for each cruise and length of queues will vary according to how busy each cruise is. However, boarding is swift and our host will be on site to assist whilst you are waiting to board the boat.
For security purposes we may from time to time undertake random bag searches or checks. This is done for the security of our passengers, crew and performers.
We don’t allow bikes on board, although kids’ scooters are permitted and can be stored on the lower deck.
40 – 45 enthralling minutes!
Guide Dogs are allowed on all Terrible Thames cruises at the Captain’s discretion. We ask you to contact the reservations team to book your ticket in advance. Please see our accessibility statement for more information and inform email@example.com of your booking.
If you think you have lost an item of property aboard the vessel, you should notify the customer services department at firstname.lastname@example.org. Please provide full descriptive details of your item, details of when and where it was lost, and full contact information so that we can get back in touch. Terrible Thames cannot accept responsibility for any items that may have been lost on board.
Terms and conditions are subject to the provider you have booked your ticket with. If your ticket was purchased via our official website, terms and conditions can be found at the bottom of your ticket PDF or full terms can be found on the See Tickets website at seetickets.com/Content/Terms-and-conditions.
Yes, you can purchase all our ticket types on the Terrible Thames Website www.terriblethames.com
Unfortunately we cannot offer refunds or exchanges, if you’d like to cover yourself for any eventualities you can purchase ticket insurance from SEE Tickets.
However, if you have been informed that you need to self-isolate, please notify us at your earliest convenience and we will do our best to exchange your tickets.
If you test positive for Coronavirus, again, please do notify us and we will do our best to exchange your tickets.
If you work for the NHS you are entitled to 10% off our advertised individual ticket prices. You will be required to show your NHS staff ID when boarding the boat.
Please email email@example.com for more information
We recommend tickets are bought in advance as ticket availability on the day is not guaranteed. However, it is not compulsory to book Terrible Thames Tour in advance. These can be purchased at our dedicated pier Tower Bridge Quay (Next to Tower Bridge) on the day of travel. We request all groups 10+ are booked in advance with the reservations department prior to travel.
We do not charge booking fees but there is a £1.50 transaction fee that SEE Tickets apply per booking
We are currently not accepting cash bookings on the day, but you can purchase tickets at Tower Bridge Quay on the day using a debit/credit card.
We are able to accommodate public groups up to 120 on our boat. We ask that you book groups over 10+ directly with the customers services team at Groups@seetickets.com
Please ensure that all information is correct at the point of purchase as tickets may not always be able to be changed. For assistance, please email firstname.lastname@example.org
Passengers have to bring their printed ticket to board the cruise or show their ticket on a mobile device.
You will receive a confirmation email with a printable e-ticket attached as a PDF. Additionally, please write down your booking reference number. If you don’t receive the email or have a query about your booking, please contact your point of purchase.
Tickets are non-refundable after purchase. If you have an extreme circumstance beyond your control, please email our customer service team at email@example.com
Please check your refund policy of the company you purchased from.